Get Support

Need help with DroneHQ.io? Our support team is here to assist you with technical issues, account questions, and training resources.

Support Resources

Email: support@dronehq.io

Phone: [Your Support Number]

Business Hours: Monday-Friday, 8 AM - 6 PM CST

Emergency Support: Available 24/7 for critical issues

🔴 Urgent:Within 2 hours

🟡 High:Within 8 hours

🟢 Medium:Within 24 hours

🔵 Low:Within 48 hours

How do I add students to my class?

Generate a class code in your teacher dashboard, then share it with students. They'll sign up using the code and you'll approve their enrollment.

Can I export flight log data?

Yes! Go to Flight Logs → Export to download your data in CSV or PDF format for compliance reporting.

How do license expiration alerts work?

DroneHQ.io automatically sends email alerts 90, 60, and 30 days before any license or certification expires.

Is my data secure?

Absolutely! We use enterprise-grade encryption, secure servers, and strict access controls to protect your drone program data.

New to DroneHQ.io? We offer comprehensive training sessions: